General FAQs

If you need to change, cancel, or reschedule your tour, or if you have any questions, please email us at info@greendreamtours.com or call us at 415-692-1644.

Public tours:
Cancellations made more than 48 hours in advance are 100% refundable. Cancellations made less than 48 hours in advance are not refundable. Changes made more than 48 hours in advance are permitted. Changes made less than 48 hours in advance are not permitted, and no refund will be issued.

Private tours:
Cancellations made more than two full weeks in advance are 100% refundable. Cancellations made less than two weeks prior to the tour date are not refundable. Changes made more than two full weeks in advance are permitted. Changes made less than two weeks in advance are not permitted, and no refund will be issued.

There are no fitness requirements for our tours. For this tour, we’ll mostly be in the vehicle or inside a facility walking around a little bit.

Yes. We will be stopping at consumption lounges where you can purchase and consume marijuana products. These purchases are not included in the tour price.

We do not include lunch on our tours, though light snacks are provided throughout the tour. We can recommend some of our favorite lunch spots in the San Francisco area after the tour — just ask your guide!

For our public tours, we do not offer hotel pick-up. On our private tours, we can collect you from almost any hotel or residence in San Francisco. Contact us at info@greendreamtours.com or 415-692-1644 if you have any questions.

Public tours have a maximum of 14 guests per group. Private tours do not have a group limit.

All our vehicles are modern, comfortable, and safe. We have several different luxury vehicles we use depending on the size of the group and what is reserved on that date. We cannot guarantee which vehicle you will be in, but you are welcome to put in a request if you have a preference. Read more about our fleet of vehicles by visiting our fleet page.

Yes. We recommend booking in advance as our tours are sold on a first-come, first-served basis.

Yes. You may eat and drink in the vehicle; we only ask that you keep it tidy and stay within your limits. Please keep in mind that public consumption of cannabis is not permitted in California and therefore not allowed within our vehicles.

TBC

Unfortunately, we cannot allow children on these tours. We will be entering facilities where each individual must be 21 years of age or older.

If this sounds like the company for you, we’d love to hear from you! Please visit our employment page and use the form there to get in touch with us.

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Cannabis FAQs

Absolutely! Every place that we visit on our tours operates legally in the state of California.

We have a policy of no peer pressure! Consumption is optional on our tours since we know that some guests may be interested in the backstory but not the “participation” aspect of it. If you want to consume but smoking isn’t up your alley, not to worry — there are plenty of other ways that you can consume marijuana, and we’ll teach you all about them on the tour!

If you do decide to consume marijuana products, we recommend moderation! Take it slow if you’re not a seasoned weed consumer, as some strains can be quite strong (this goes for all methods of consumption). Our tour guides can give you some guidance if you are unsure. This is a time to learn about marijuana and enjoy your day!

You’re free to carry up to the personal legal limit of pot on you at any time. Keep in mind that you will have the chance to purchase marijuana products on the tour, so if you plan to do so, stay safe and avoid carrying more than the legal limit by leaving your own at home.

Nope. You just need a valid government-issued ID (a driver’s license or a passport will do just fine).

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